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Review Operator's verified commercial plans, conversation limits, voice minutes, and features.
Operator offers three transparent commercial tiers defined in the single source of truth src/lib/billing/plans.ts:
| Parameter | Starter | Professional | Business |
|---|---|---|---|
| Monthly Price | $49 / mo | $149 / mo | $349 / mo |
| Annual Price | $39 / mo (billed annually) | $119 / mo (billed annually) | $279 / mo (billed annually) |
| Trial Period | 14 Days Free | 14 Days Free | 14 Days Free |
| Conversations / mo | 500 | 2,500 | 10,000 |
| Voice Minutes / mo | 100 | 500 | 2,000 |
| Connected Calendars | 1 | 3 | Unlimited |
| Knowledge Articles | 25 | 100 | 500 |
| Team Members | 1 | 5 | 20 |
| Locations | 1 | 1 | 5 |
| Limit Behavior | Upgrade Required | Upgrade Required | Overage Billing |
| Feature | Starter | Professional | Business |
|---|---|---|---|
| Website Chat Widget | Yes | Yes | Yes |
| Two-Way SMS | Yes | Yes | Yes |
| Email Receptionist | Yes | Yes | Yes |
| Voice AI Phone Lines | Yes | Yes | Yes |
| WhatsApp Business API | — | Yes | Yes |
| Instagram & Facebook DMs | — | Yes | Yes |
| Advanced Lead Qualification | — | Yes | Yes |
| Custom AI Training | — | Yes | Yes |
| Analytics Export | — | — | Yes |
| Dedicated Onboarding | — | — | Yes |
| SLA Guarantee | — | — | Yes |
All new organizations automatically receive a 14-day free trial of the Starter tier upon completing onboarding. No credit card is required to begin testing in development.